Privacy Policy

Last Updated: 29 April 2025

1. Introduction

Welcome to Vitalogy Group Ltd, trading as Vitalogy, ("we", "us", or "our"). We value your privacy and strive to protect your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make use of our website at https://vitalogy.group (the "Site").

2. Data Controller

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:

Nik Farrar

Vitalogy Group Ltd
71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
Company Number: 15768863
Email: contact@vitalogy.group
Telephone: +44 (0)20 3633 7874

If you have any questions about this privacy policy or our data protection practices, please contact us at the email address above.

3. Information We Collect

Personal Data: We may collect personally identifiable information such as your name, email address, phone number, or other contact details when you fill out forms on our Site.

Usage Data: We may collect information regarding how our Site is accessed and used, including IP address, browser type, browsing actions, and pages visited.

4. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our Site and services;
• Respond to your inquiries and provide customer support;
• Personalise and improve your experience on our Site, and 
• Comply with legal obligations and resolve any disputes.

5. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), the legal bases we rely on for processing your personal data may include:

Consent: When you have given us clear consent for processing your personal data for a specific purpose.

Contract: When processing your data is necessary for the performance of a contract with you, or for steps prior to entering into a contract.

Legal Obligation: When processing is necessary to comply with a legal obligation.

Legitimate Interests: When we have a legitimate interest that does not override your rights and freedoms.

6. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share information with:

Service Providers: We work with third-party companies to facilitate our services and perform Site-related operations (e.g., hosting, analytics). These third parties are authorised to use your personal data only as necessary to provide services to us.

Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.

7. International Data Transfers

Your information may be transferred to - and maintained on - servers located outside of your jurisdiction. Where such transfers occur, we ensure data protection measures are in place in compliance with relevant data protection regulations (e.g., Standard Contractual Clauses).

8. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location and applicable law (e.g., GDPR if you are in the UK/EU), you may have the right to:

• Access the personal data we hold about you;
• Request Correction of inaccurate or incomplete data;
• Request Erasure or deletion of your data in certain circumstances;
• Object to or request the restriction of processing;
• Data Portability, where feasible, and
• Withdraw Consent, where you have previously given consent.

To exercise any of these rights, please contact us at contact@vitalogy.group

10. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Site and analyse user activity. For more information on how we use cookies, and how you can manage your preferences, please refer to our Cookies Policy.

11. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. However, we cannot guarantee absolute security.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Children’s Privacy

Our services are not intended for individuals under the age of 16 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal information from children without verifiable parental consent.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we will revise the “Last Updated” date at the top. Where required by law, we will notify you of significant changes.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@vitalogy.group

Postal Address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom

Phone: +44 (0)20 3633 7874